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9401 Central Ave NE

Albuquerque, New Mexico 87123

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Albuquerque Auto Repair Reviews

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Jay Walton Automotive

4.4

Cheryl Kitchens

01:03 06 Feb 17

Excellent automotive shop whether routine repairs, maintenance or body work. Very good alternative to dealer service. We have been using them for about four years with several vehicles. The mechanics are top notch, the support staff is great and their prices are competitive. Highly recommend.

Ian Bardwell

21:52 17 Mar 17

My folks had recommended Jay Walton to me to take a look at my car a while back. These guys are 100% customer service oriented. They fixed up my baby in a couple days and didn't try to price gouge me. Having such a great experience, we decided to take my wife's car in to have it looked at. It was having an over heating issue that seemed to only occur with distance travel in the summer. Unfortunately they were unable to reproduce the issue, but refused to charge us asking only that we bring it back should it occur again. They have won my business so long as I remain a resident here in Albuquerque and I highly recommend giving them a chance to win you over too.

Stephen Sutherlin

15:32 28 Apr 17

No matter what is wrong with your car Jay Walton Automotive can fix it. They take care of your service, and if you get in an accident, they have a full collision repair center. These folks are legit and do some of the finest work in town.

john sharkey

13:28 24 Dec 16

The work was done quickly. The employees are polite and informative. They even gave me a discount without my even having to ask. I do recommend them to friends.

Scott Cherry

17:42 07 Mar 17

After a hit and run, they fixed the damage, not only the damage that could be seen but the hidden damage also. You could never tell that it had been damaged. They also vacuumed the carpet. GREAT JOB FOLKS!!!!!

Melissa Gibson

22:39 16 Oct 18

These guys tried to swindle me! Beware! I brought my car in because the check engine light was on. This place had great reviews online, plus they opened early in the morning. The guy I talked to was super friendly when I came in, but then they quoted me at $860 for 4 spark plugs and ignition coils for my 16 year old car. The whole car isn't even worth $860. I found someone else in town who did it for $140. I understand that labor is expensive, but I can't believe they would try to get that much money from me for something so easy to do. The other guys had the whole thing done in 30 min. On top of that, Jay Walton's charged $125 just for the diagnostic. I'm incredibly disappointed.

Paul e Rice

06:10 09 Jul 18

Over the past 8 years i have had a few vehicles there to have body work done and i have been completely happy with the work. The staff is friendly, caring and knowledgeable. Fast estimate within minutes when you arrive. Detailed estimate. Fast service. This is the best shop i have been to.

Joey Graham

14:39 29 Aug 18

These people were so helpful, did the work week, and did the work fast. I had hail damage on my truck. They not only got it done well, but ahead of schedule and offered a lifetime warranty that works at any NAPA Auto Center. This will be the only place that I go from now on.

Donerse Croissant

20:23 10 Jul 18

Our car have been towed to Jay walton because AAA has recommended us to send it there. We don't know much about mechanic, but everything sounded super pricey. Man labor was between $48/h and $80/h. The work they performed on our car, however, was just amazing, the front and driver's door were completely crashed, but when we got our car back it was better looking that ever before, and everything works perfectly. Their paint is life guaranteed. The facility is really welcoming, with all sorts of coffee and tea, and sitting area, and the staff is courteous and helpful

D H

14:43 25 Jul 18

My car came out looking like new. Along the way, I was updated on the progress and given estimates on time so I could coordinate my rental car. I've seen their work from other people who used them and that is why I took my car there to begin with. Will return if needed.

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