Testimonials

Testimonials

Hear what our customers are saying about Jay Walton Automotive

“I have always had a great experience at Jay Walton Automotive they are always honest about diagnosis and repairs on my vehicles! The guys are honest and courteous!”

Therese Pacheco
Therese Pacheco
16:20 25 Nov 20
Jay Walton Automotive was wonderful. They repaired my car after an accident. They were timely, very conscientious, and kind. I will definitely use them again for my automotive needs.
Megan A. Merchant
Megan A. Merchant
14:08 28 Nov 19
My car was hit recently; we received fast, clear, and high-quality customer care and car repair here. Thank you, Kaycee and the Jay Walton team!
Jim Dearholt
Jim Dearholt
00:28 09 Sep 20
Jay Walton’s is the only place that I take my vehicles for Body Repairs
John Loftis
John Loftis
20:25 12 Feb 19
went tbere for the first time they really made me feel at ease with my car thank you will see you guys again
Jeff Butler
Jeff Butler
23:28 04 Sep 20
Great service! We had hail damage repaired. They estimated a week and a half and it was ready in a week and a half. Great business.
Renee D Gutierrez
Renee D Gutierrez
18:59 21 Dec 18
they did my sister's vehicle. it came out great
Jody Payne
Jody Payne
23:07 28 Jul 20
Good work. Labor prices in Albuquerque are crazy for some jobs. But that's a regional thing apparently. I got quotes from multiple locations and it was all the same for labor. Most importantly, their work at Jay Walton was solid and good customer service 👍
Nanci Peterson
Nanci Peterson
14:33 22 Jun 18
Great customer service and amazing paint done on my car��
Phyllis Musick
Phyllis Musick
23:17 17 Jul 20
They did such a good job on my vehicle. The staff was very nice and accommodating. Kept me updated. My vehicle was done when promise.
Lydia Romero
Lydia Romero
15:46 07 Mar 18
Jennifer Prentiss
Jennifer Prentiss
23:26 16 Jun 20
We have used Jay Walton for the last 20-some years. Always efficient, honest, reasonable prices. My last repair took less time than expected and all personnel and office were PPE protected and very courteous. Would highly recommend.
George W James
George W James
15:55 30 Jan 18
It was a good experience. The help was friendly, practical. They met my need, gave me the estimate, and made the appointment, which was followed through just as expected!
A big thank you to Pat Luce Randy Luce
Lance and the whole crew they did a wonderful job getting my Cadillac CTS V back to the original way they did excellent work very professional and I appreciate all of the great communication keeping me updated with my vehicle status thank you I would highly recommend anybody to their shop
Nivek Benavides
Nivek Benavides
19:37 14 May 20
They did an amazing job on my Rover in a very timely manner. Will consider them in the future!Many thanks!
Samuel Medina
Samuel Medina
17:11 26 Jun 17
Joseph Anaya
Joseph Anaya
00:15 04 Apr 20
Jay Walton did an amazing job with my truck, looks better then new. They were great keeping in contact with me during the duration of if the repair, and kept to the set date. Very professional and friendly while working with you. I will definitely return
Jaqueline Gutierrez
Jaqueline Gutierrez
20:44 10 Apr 17
The quality of their work and the customer service is absolutely outstanding! They keep you informed every step of the way and make it extremely easy for you to understand the details. They don't try to sell you things that are not needed and they do NOT take advantage of their customers! I would highly recommend this shop to anyone in need of quality work and care!
Tealady
Tealady
17:21 20 Mar 20
I am always treated with courtesy and promptness. I have used Jay Walton before. The excellent job they do, the guarantee and their follow up on the service is why I will always choose Jay Walton and will recommend to my family and friends.
Brandi Luce
Brandi Luce
18:17 10 Apr 17
Excellent shop! Professional, friendly and quality work with a great warranty on everything they do!
Katie Fitter
Katie Fitter
22:15 03 Jan 20
I love this place because they know what they're doing and if they don't, they refer you to a place that does. They're honest and efficient and genuinely want to solve the problem.
Ponfilo Rodriguez
Ponfilo Rodriguez
18:03 10 Apr 17
Beyond excellent shop! Great staff too! I recommend this place for everyone
Megan Merchant
Megan Merchant
14:06 28 Nov 19
My car was hit recently; we received fast, clear, and high-quality customer care and car repair here. Thank you, Kaycee and the Jay Walton team!
Corrie Chavez
Corrie Chavez
16:53 10 Apr 17
Excellent service and extremely professional. I would definitely recommend this shop!
Marilyn Trouth
Marilyn Trouth
22:41 24 Oct 19
We were towing our travel trailer home when we realized the truck's rear tire was was smoking. Found Jay Walton on Angie's List and really glad we did. It was not an easy or quick repair but they honored their estimate and did the job right. Would highly recommend.
Mayra Lira
Mayra Lira
01:05 29 Sep 16
Staff is so friendly and helpful! I hope I never go back but just in case I'd still pick them for all my collision repairs.
Jeremy Miller
Jeremy Miller
03:52 01 Sep 19
Bryan and the team took great care of my old Chevy. It's got a number of after-market parts & peices but they knew just how to handle it. It drives great now, thanks guys.
Johnathan Chavez
Johnathan Chavez
04:42 03 Sep 16
Christopher GABRIELE
Christopher GABRIELE
20:22 15 Aug 19
250000 miles and still going. Excellent service and skilled mechanics
R.J. Davis-Henson
R.J. Davis-Henson
14:11 09 Nov 15
The experience I had was amazing! They were polite, helpful, and got my bumper repaired pretty quickly. I will definitely recommend them to others.
John Romero
John Romero
23:14 30 Jul 19
I started using JW after a friend recommended them. I have found their work to be very high quality and their prices very competitive, actually less cost than Firestone and other multi store chains. I would recommend their services. I have had a 1972 Ford F100 repaired, a 1996 Geo Prism, and a 2016 Chevy Impala serviced here. They also provide collision repair.
Randall Roy
Randall Roy
23:52 31 Jan 15
Shoutout to Jay Walton for being doing such a great job on fixing my truck! Extremely fast, easy, and was explained in a way that I could understand!
brian jacobson
brian jacobson
12:22 13 Apr 19
Most honest and well run repair shop I have ever been to.
Lidia Clare HayDay
Lidia Clare HayDay
00:10 12 Jul 14
Krista Barnett
Krista Barnett
01:53 23 Feb 19
They fixed my truck from hail damage and got it done a week early and everything looks great! Customer service was perfect, they kept me updated and were super nice. Def Recommend!
Sumon Saymon
Sumon Saymon
16:35 06 Jul 14
Joining Bangladesh is
Joey Graham
Joey Graham
14:39 29 Aug 18
These people were so helpful, did the work week, and did the work fast. I had hail damage on my truck. They not only got it done well, but ahead of schedule and offered a lifetime warranty that works at any NAPA Auto Center. This will be the only place that I go from now on.
Paul Droege
Paul Droege
03:15 19 Jun 14
Randy and his crew take great care if our cars. They are honest and thorough. I use them for all my auto work and I recommend them to my friends.
Paul e Rice
Paul e Rice
06:10 09 Jul 18
Over the past 8 years i have had a few vehicles there to have body work done and i have been completely happy with the work.The staff is friendly, caring and knowledgeable.Fast estimate within minutes when you arrive. Detailed estimate. Fast service.This is the best shop i have been to.
Cherie Routson
Cherie Routson
23:46 05 Dec 13
nae Carriaga
nae Carriaga
15:02 05 Sep 20
I brought my car in because I was in an accident. They keep in contact with me the entire time. I would receive emails and or phone calls they were very professional when I received my car.WOW! MY CAR LOOKED AMAZING THEY DID A FANTASTIC JOB I COULD NOT TELL WHERE I WAS IN AN ACCIDENT AT.. beautiful I was very impressed.
Bob Benner
Bob Benner
15:02 09 Aug 13
Ryan Fischella
Ryan Fischella
04:28 19 Jul 20
Fantastic and accommodating customer service! I was driving from Arizona to Virginia (moving cross-country) and developed a coolant leak along the way. The shop was able to fix the leak the same morning that I called to ask for help. They even helped me unhook the full U-haul trailer I was towing so they could work on my truck. Thank you to everyone at Jay Walton!
David Vazquez
David Vazquez
23:32 17 Jun 20
Took in my 2004 mini Cooper S type to put on a carbon fiber hood. They did a wonderful job, customer service was excellent absolutely is a five-star place. Casey was wonderful and always a step ahead of my requests. definitely a full-service shop. They took care of my power steering leak found a leak in my oil pan took care of the worst problem of the two, and I’m definitely going back to get the oil pan work. Absolutely would recommend them to anyone the work was five star. They also washed and cleaned the outside of my car before they returned it back to me. My mini Cooper looks amazing with the carbon fiber hood they also did a few other things that I didn’t even remember to tell them about. My 2004 mini Cooper looks brand new again.
Kelli Rivera
Kelli Rivera
18:08 15 Jun 20
Hands down the best experience I have ever had! Professional staff with excellent communication.
Jane Cook
Jane Cook
00:41 21 May 20
Excellent repair on my truck’s body damage. The paint is a perfect match. I got more than one estimate, Jay Walton was the same price as one and lower than another. Casey was very courteous and knowledgeable in dealing with the estimate and my questions. The vehicle was ready earlier than promised. I’ve used Jay Walton three other times and always had a positive experience.
Tanya Lowry
Tanya Lowry
04:12 10 Apr 20
WOW - this is the second time we've needed the services of Jay Walton Automotive. The first time they repaired extensive hail damage on our Subaru Outback. They did a completely beautiful job - the large dimples were everywhere and when they finished there was NO EVIDENCE anywhere of the mess we brought them. The workmanship / expertise was simply amazing.A little over a month ago I was rear-ended in our Forester. The rear bumper flat-out exploded from the impact and the under carriage was damaged, and a whole mess of other things were damaged. The timing has been unfortunate due to the consequences of COVID-19 but JWA hung in there even with all the delays for parts, etc. They kept us informed all along the way and were so professional, thorough, AND thoughtful.I got to pick up my car this afternoon - no detail was overlooked and their work was, again, completely FABULOUS. I am grateful because there are less than 40,000 miles on the car (we tend to drive our cars forever) for it to look shabby while it is this 'young' would be very disappointing. It looks beautiful inside and out and the smashed back end is a distant memory. Every aspect of both repairs was better than we could have imagined. I HIGHLY recommend Jay Walton Automotive. Thank you to the whole staff.
Rosalie Ortega
Rosalie Ortega
21:26 25 Mar 20
My brother recommended Jay Walton Automotive. Kaycee was very professional and had quick response times when I called or emailed her. The mechanics did a great job with the repairs and were very thorough when making sure all repairs were done correctly. I would highly recommend Jay Walton and I know I will go back if I ever need anything done on my vehicle.
bernardita romero
bernardita romero
01:48 22 Feb 20
I will recommend to friends and family I will come back with my auto was recommended by Farmers
vaughn miszczenko
vaughn miszczenko
17:35 20 Dec 19
I’ve had two car repairs,done here. The staff is great! The work done is great! I was sure the second vehicle was totaled. I was not only happy with the rebuild; but also very impressed. I highly recommend Jay Walton,for any automotive needs.
deb carangelo
deb carangelo
17:08 20 Nov 19
I have been dealing with dealer's and other shops to get some good work done on my van. Jay Walton was my last ditch effort. I will be going back. They did a great job. Thanks guy's.
Naomi Arrellin
Naomi Arrellin
00:34 18 Sep 19
They were professional abd courtious
Christopher GABRIELE
Christopher GABRIELE
20:22 15 Aug 19
250000 miles and still going. Excellent service and skilled mechanics
John Romero
John Romero
23:14 30 Jul 19
I started using JW after a friend recommended them. I have found their work to be very high quality and their prices very competitive, actually less cost than Firestone and other multi store chains. I would recommend their services. I have had a 1972 Ford F100 repaired, a 1996 Geo Prism, and a 2016 Chevy Impala serviced here. They also provide collision repair.
Lorena Tome
Lorena Tome
18:46 23 Apr 19
What can I say about Jay Walton...??? Really, nothing....!!! Work speaks for itself...!!! They did a GREAT job on our Terrain...!!! Looks like we didn't even get hit from behind. The employees are very friendly and helpful..They exceeded our expectation...!!! Well worth it...!! Thank you Jay Walton...!!! Will recommend and I will come back...!!!
John Solvesky
John Solvesky
23:44 19 Mar 19
Spark plug blew out and I didn’t know quite what happened so we had it towed down there and they were incredibly friendly they got the work done fast and were completely honest in everything. The price could not have been better. Overall I am completely satisfied with Jay Walton Automotive.
Krista Barnett
Krista Barnett
01:53 23 Feb 19
They fixed my truck from hail damage and got it done a week early and everything looks great! Customer service was perfect, they kept me updated and were super nice. Def Recommend!
D H
D H
14:43 25 Jul 18
My car came out looking like new. Along the way, I was updated on the progress and given estimates on time so I could coordinate my rental car. I've seen their work from other people who used them and that is why I took my car there to begin with. Will return if needed.
Perfectly Imperfect
Perfectly Imperfect
21:50 23 Nov 20
Called and got an appointment to put a part on our car for our heater, everyone from office staff to mechanics were very friendly and professional, they had us in and out with in an hour!! Will use this business again if needed!! Thanks guys 😉😁
Jennifer Garcia
Jennifer Garcia
21:32 06 Aug 20
Wonderful service and staff, they helped me get an estimate for my car collision and were super kind and helpful through the process. Great place to go for auto repair in Abq! 10/10 recommend!

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